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.:: Patient Scheduling
.:: Coding Services
.:: Accounts Receivable
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.:: Request of Information
“Willis & Willis is our billing service and consultant and has been for twenty-two years. Our choice to continue this relationship over the years revolves around their broad experience and range of skills. We have every confidence in their sterling qualities including all aspects of security.”
Dr. John Okerbloom
Heartland Oncology & Hematology
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The solution for data entry of patient demographics, daily charges, daily credits, daily balancing of bank transactions, and patient statements are prepared and mailed. In addition Insurance claims are processed daily with more than 95% of the claims being processed electronically which improves both the turn around time and cash flow.
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Our scheduler offers flexible setup guidelines for the practice. The individual schedules for multiple providers within the practice can be different based on the individual provider’s guidelines. Utilization of drop down boxes offers the practice a wide variety of alternatives for scheduling. Tracking of patient missed appointments and ability to securely retrieve the schedule from outside the office if needed are some features.
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Every claim has the potential of being reviewed, denied, or a reduction in payment as a result of not understanding the coding requirements, bundling regulations, or what diagnosis code is payable for a certain drug. Our staff of registered and certified coders work daily on the issues that revolve around coding and reimbursement. We offer review of coding guidelines, documentation requirements, review of patient charts for proper coding, and educating your staff.
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Our staff works diligently to assure that the practice is receiving the maximum amount for services performed. Financial arrangement with patients, their families, and third party carriers are all reviewed with the practice before final approval or denial is given. Each Explanation of Payment is reviewed for accuracy and proper payment. Each denial is challenged. Telephone, written, and if required personal appeals are part of the weekly routine of our team.
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We offer a complete analysis of the services you perform, reimbursement for those services, review your patient charts against the services you billed to ensure charging of all payable services, and offer a solution to help your practice maximize profits.
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We offer new practice set-up to ensure that the physicians have the appropriate affiliation with the insurance carriers of their choice. We maintain these files to make certain that there is never a lapse between the insurance carrier and the physician’s participation.
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